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Click on a tab below to access specific links related to CRM:
Software Reviews: Many sources to help you identify and select the most appropriate CRM software for your company
Profitable Customers:
Sources with methods to identify your most profitable customers and build way to retain those relationships
Trends: Provides links to many sources with CRM trends
Expert Tips: Sources with expert tips for CRM development and deployment
Best Practices: Sources to learn best practices when setting up a company CRM implementation
Procedures: Many articles and tutorials about how to create procedures for CRM data capture and processes
Strategic Alignment: Provides links so you can learn how to strategically align your CRM program
Measurement:
Provides measuerment and metric methods to gauge CRM effectiveness
Strategy: Sources with expert tips on how to design your CRM strategy

Customer Relationship Management (CRM)

This page contains detailed resources appropriate to developing a customer relationship management system for a business. Explore the resources on this page to start learning more. Links on this page are constantly updated.

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Here are resources


Many sources to help you identify and select the most appropriate CRM software for your company.


Sources with methods to identify your most profitable customers and build way to retain those relationships.


Links are provided to many sources with CRM trends.


Sources with expert tips for CRM development and deployment.


Sources to learn best practices when setting up a company CRM implementation.


Many articles and tutorials about how to create procedures for CRM data capture and processes.


Resources are provided so you can learn how to strategically align your CRM program.


Links that provide measuerment and metric methods to gauge CRM effectiveness..


Sources with expert tips on how to design your CRM strategy.


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Critical Business Skills Menu

Developing skills across a broad array of business functions is becoming increasingly vital in today's rapidly changing business environment. These links will provide detailed, and constantly updated, resources specific to those that might be most pertinent to the entrepreneur. Please see the categories and links below:

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