| Important Core Job Duties (in order of importance) For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 99 (%) | Description: Train or instruct employees in job duties or company policies or arrange for training to be provided. |
| Importance: 98 (%) | Description: Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. |
| Importance: 96 (%) | Description: Make recommendations to management concerning such issues as staffing decisions or procedural changes. |
| Importance: 94 (%) | Description: Implement corporate or departmental policies, procedures, and service standards in conjunction with management. |
| Importance: 93 (%) | Description: Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. |
| Importance: 92 (%) | Description: Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. |
| Importance: 92 (%) | Description: Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. |
| Importance: 92 (%) | Description: Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. |
| Importance: 91 (%) | Description: Develop or update procedures, policies, or standards. |
| Importance: 91 (%) | Description: Interpret and communicate work procedures and company policies to staff. |
| Importance: 89 (%) | Description: Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. |
| Importance: 88 (%) | Description: Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. |
| Importance: 87 (%) | Description: Resolve customer complaints or answer customers' questions regarding policies and procedures. |
| Importance: 81 (%) | Description: Compute figures such as balances, totals, or commissions. |
| Importance: 80 (%) | Description: Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. |
| Importance: 77 (%) | Description: Coordinate activities with other supervisory personnel or with other work units or departments. |
| Importance: 76 (%) | Description: Recruit, interview, and select employees. |
| Importance: 75 (%) | Description: Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. |
| Importance: 74 (%) | Description: Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance. |
Human Resources Careers and Jobs Careers and Jobs
Select, Find and Prepare for Human Resources Careers and Jobs Careers and Jobs - all on one page
For people-oriented, detail-conscious individuals who want to work in the business side of managing employees. Use the tools below to see which human resources roles fit your background and goals.
HR splits into distinct specialties (recruiting, benefits, employee relations, compliance) that function almost as separate careers. Use the tools below to explore Human Resources-related job titles sorted by growth rate, salary, or required education. You can start with entry points like HR Assistant, or look ahead to advanced roles such as HR Manager or VP of People. Along the way, you will see specific certifications, such as SHRM-CP / PHR Certification, that can help you move up the career ladder.
Here is a short Helper Video 
This page will take you through 4 steps to (1) Select from Human Resources Careers and Jobs careers/jobs, (2) Find Human Resources Careers and Jobs job listings, (3) Prepare for Human Resources Careers and Jobs careers, and (4) Provide Human Resources Careers and Jobs career-specific resources.
Step 1: Select a Career/Job: This page starts with 4 ways for you to identify and select from listings of Human Resources Careers and Jobs careers/jobs:
A) Fastest Growing Human Resources Careers and Jobs Careers - 2023 to 2033 (est.)
These listings are based on job growth estimates and helps you to identify the fastest growing and evolving Human Resources Careers and Jobs careers. Some careers may not initially seem related to Human Resources Careers and Jobs, so relevant Human Resources Careers and Jobs jobs are listed alongside each listing. This can also help us to identify which careers (bottom of the listing) may have negative growth - perhaps due to automation or planned obsolescence.
B) Median Annual Salary U.S. Human Resources Careers and Jobs Careers
These listings are sorted (descending) by median annual salary in the U.S. This may help us to identify our ideal career. We may not qualify at this time for the desired career, but this listing and the results provided can help us to explore job details, as well as learn how to appropriately prepare for the career.
C) Human Resources Careers and Jobs Career Ladders (Educational Requirements)
These listings will help us to identify Human Resources Careers and Jobs careers sorted by educational requirements (with the most difficult to obtain listed first). This may help us to identify career ladders (as we scroll down the list), and help us to get jobs that we qualify for now.
D) Select From a Listing of 255 Human Resources Careers and Jobs Jobs.
The list may be quite long. There are two ways you might like to use this list:
1) Filter - As you enter a word, you will filter (limit) the list of job titles
2) Browse the list (Don't Filter) - You can simply explore the list of job titles. There may be many that you might never have considered to be of interest.
Once you have identified a job title of interest, simply click on it.
Step 2: Find a Job: After you have selected a career/job title above, you will see a form asking for your location. You will see several radio selection choices to utilize the job search site of your choice.
Step 3: Prepare For a Career: In this section you will gain access to detailed information to help you prepare for the chosen career. Information may include (not every career choice includes all of the elements below - updates occur quarterly):
Core Duties: Lists the primary worker-related tasks performed in this occupation
Supplemental Duties: Lists additional tasks that are performed but are secondary to the core duties
Work Activities: Summarizes the broad types of behaviors and actions related to this career
Specific Work Activities: Provides more granular day-to-day activities tied to the work performed
Essential Skills: Provides foundational skills that are core to performing this specific occupation
Transferable Skills: Provides career-portable skills that can be applied across multiple occupations and industries
Day-in-the-Life Summaries: Provides a snapshot of the key activities performed on a typical workday in this career
Knowledge Required: Provides the requirements regarding the acquisition of facts and principles
Software Skills: Lists software tools commonly used in this occupation, organized by category and priority
Preparation Required: Provides a summary of the required experience and education
Education Required: Detailed breakdown of the education required
Training and Experience Required: Detailed breakdown of the training and Training and Experience Required
Local Salary Information: Provides national and local salary ranges
Certifications: Provides appropriate government and private-sector certifications and/or credentials that may be required
Professional Associations: Provides professional associations that are related to the career selected
Job Listings: Provides links to active current job listings for the selected career, along with multiple similar job titles to explore. All information appears on this page without navigating away.
Related Careers to Consider: Lists up to 20 careers that might be of interest to you (related to your initial choice - what they do, what they know, and what they're called), ranked by best fit.
** If you clicked on a link from section D (as described in Step 1 above), you will see one or more links to an occupation that is usually a bit more general than your initial job selection - the link(s) is directly related to the specific job you identified through your prior selections.
*NOTE: It is possible that there may not be a career path identified for the specific job you selected in Step 1. If this is the case, scroll up the page and click on a different career/job.
Step 4: Career-Specific Resources (detailed and constantly updated): Continue to scroll down the page and you will find tabs that provide detailed (updated) links specific to the career you selected. This information includes:
Videos: Provides a listing of video links related to this career. A great way to get a quick overview of the occupation.
Resumes: Sources for resume materials and techniques. This can help to get you started.
Job Description: Sources that provide job descriptions, which are vital to resume and interview preparation.
Interviews: Provides links that can help you to prepare for and successfully complete the job interview. Can also assist with coffee chats.
Step by Step: Provides links to resources that can help to organize the career search process.
LinkedIn: One of the best professional social media sites that provides links, opportunities, and networking specifically for careers and career development.
Step 1 of 4: Select a Career/Job
42 Human Resources Careers and Jobs careers are listed below (sorted by Percentage Change in Total Job Openings - 2023 to 2033 est.). Human Resources Careers and Jobs-related jobs specific to each career are also provided. This shows which careers are emerging and growing the fastest. Please Scroll and Select below:
| Occupations | U.S. Job Openings 2023-2033 (% change) | Human Resources Careers and Jobs-Related Jobs |
47 Human Resources Careers and Jobs careers are listed below (sorted by U.S. National Median Salary). Human Resources Careers and Jobs-related jobs specific to each occupation are also provided. Please Scroll and Select below::
| Occupations | National Median Salary | Human Resources Careers and Jobs-Related Jobs |
48 Human Resources Careers and Jobs careers are listed (sorted by Education/Preparation Requirements - descending) to provide career ladders. Human Resources Careers and Jobs-related jobs specific to each career are also provided.
|
Education/Preparation Categories: 5 = Usually requires graduate school (e.g., Master's degree, Ph.D., M.D., or J.D.) 4 = Usually requires a four-year Bachelor's degree 3 = Usually requires vocational training, related on-the-job experience, or Associate's degree 2 = Usually requires a high school diploma or GED, but not always Please Scroll and Select below: |
||
| Occupations | Education/Preparation | Human Resources Careers and Jobs-Related Jobs |
Scroll through the picklist (below). There are 255 specific Human Resources Careers and Jobs job titles listed. Select those that may be of interest - you will get active job listing links, along with detailed resources to help you prepare for a career related to that job.
You can use this form two ways:
Filter - As you enter a keyword, you will filter (limit) the list of job titles below
Browse the list (Don't Filter) - You can simply explore the list of job titles. There may be many that you might never have considered to be of interest.
OR - leave blank and scroll through the choices:
Select a Job Title (Scroll and Select) :
Step 2 of 4: Find a Job
Find Job Listings:
First-Line Supervisors of Office and Administrative Support Workers.
Step 3 of 4: Prepare For a Career
First-Line Supervisors of Office and Administrative Support Workers
Description: Directly supervise and coordinate the activities of clerical and administrative support workers.
Please click on a section below to expand and see detailed occupational information related to "First-Line Supervisors of Office and Administrative Support Workers":
U.S. Total Employment (2023):
1,487,300U.S. Total Employment (2033 est.):
1,464,400
Employment Change (2023-2033 est.):
-22,900 (-1.5%) Average Annual Job Openings (2023-2033 est.):
142,700
Core Duties
Supplemental Duties
| Important Supplemental Job Duties (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 69 (%) | Description: Arrange for necessary maintenance or repair work. |
| Importance: 64 (%) | Description: Develop work schedules according to budgets and workloads. |
| Importance: 63 (%) | Description: Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria. |
| Importance: 54 (%) | Description: Monitor inventory levels and requisition or purchase supplies as needed. |
| Importance: 54 (%) | Description: Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes. |
| Importance: 42 (%) | Description: Keep informed of provisions of labor-management agreements and their effects on departmental operations. |
| Importance: 40 (%) | Description: Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. |
| Importance: 37 (%) | Description: Coordinate or perform activities associated with shipping, receiving, distribution, or transportation. |
| Importance: 36 (%) | Description: Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored. |
Work Activities
| Important General Work Activities (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 89 (%) | Description: Working with Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Importance: 86 (%) | Description: Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Importance: 84 (%) | Description: Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems. |
| Importance: 84 (%) | Description: Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Importance: 84 (%) | Description: Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Importance: 80 (%) | Description: Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| Importance: 80 (%) | Description: Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Importance: 79 (%) | Description: Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| Importance: 79 (%) | Description: Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Importance: 79 (%) | Description: Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Importance: 77 (%) | Description: Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Importance: 75 (%) | Description: Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. |
| Importance: 75 (%) | Description: Monitoring Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Importance: 75 (%) | Description: Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| Importance: 74 (%) | Description: Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Importance: 74 (%) | Description: Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Importance: 74 (%) | Description: Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money. |
| Importance: 74 (%) | Description: Judging the Qualities of Objects, Services, or People: Assessing the value, importance, or quality of things or people. |
| Importance: 73 (%) | Description: Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members. |
| Importance: 73 (%) | Description: Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job. |
| Importance: 73 (%) | Description: Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| Importance: 72 (%) | Description: Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks. |
| Importance: 72 (%) | Description: Communicating with People Outside the Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Importance: 71 (%) | Description: Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| Importance: 70 (%) | Description: Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them. |
| Importance: 70 (%) | Description: Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| Importance: 69 (%) | Description: Providing Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
| Importance: 69 (%) | Description: Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used. |
| Importance: 67 (%) | Description: Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others. |
| Importance: 64 (%) | Description: Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| Importance: 61 (%) | Description: Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
Specific Work Activities
| Important Specific Work Activities
How can you begin to build experience and skill doing these? This will help now, to begin preparing for this type of occupation. Specific Work Activities appear below: |
|
| Administer personnel recruitment or hiring activities. | |
| Analyze financial information. | |
| Calculate financial data. | |
| Compile data or documentation. | |
| Confer with coworkers to coordinate work activities. | |
| Coordinate operational activities. | |
| Develop organizational policies or programs. | |
| Examine documents to verify adherence to requirements. | |
| Explain regulations, policies, or procedures. | |
| Maintain current knowledge related to work activities. | |
| Maintain inventory records. | |
| Monitor inventories of products or materials. | |
| Perform administrative or clerical tasks. | |
| Plan facility layouts or designs. | |
| Prepare employee work schedules. | |
| Prepare research or technical reports. | |
| Provide information to coworkers. | |
| Record personnel information. | |
| Report maintenance or equipment problems to appropriate personnel. | |
| Respond to customer problems or complaints. | |
| Supervise clerical or administrative personnel. | |
| Train personnel. | |
Knowledge Required
| Knowledge Required (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 88 (%) | Description: Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| Importance: 83 (%) | Description: Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Importance: 73 (%) | Description: English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar. |
| Importance: 73 (%) | Description: Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
| Importance: 64 (%) | Description: Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| Importance: 62 (%) | Description: Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
| Importance: 61 (%) | Description: Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
Essential Skills
| Essential Skills (in order of importance)
These are the foundational skills most central to success in this occupation. For the Top 5 most important, how can you begin building experience and confidence using these skills now? |
|
| Importance (%) | Description |
| Importance: 66 (%) | Description: Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. |
| Importance: 66 (%) | Description: Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Importance: 66 (%) | Description: Speaking: Talking to others to convey information effectively. |
| Importance: 66 (%) | Description: Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| Importance: 64 (%) | Description: Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
| Importance: 62 (%) | Description: Writing: Communicating effectively in writing as appropriate for the needs of the audience. |
| Importance: 62 (%) | Description: Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. |
| Importance: 60 (%) | Description: Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
Transferable Skills
| Transferable Skills (in order of importance)
These are skills that can transfer across occupations and industries. For the Top 5 most important, how can you strengthen these skills now so they support both this career and future career flexibility? |
|
| Importance (%) | Description |
| Importance: 66 (%) | Description: Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. |
| Importance: 66 (%) | Description: Coordination: Adjusting actions in relation to others' actions. |
| Importance: 62 (%) | Description: Instructing: Teaching others how to do something. |
| Importance: 62 (%) | Description: Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| Importance: 62 (%) | Description: Time Management: Managing one's own time and the time of others. |
| Importance: 62 (%) | Description: Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. |
| Importance: 60 (%) | Description: Persuasion: Persuading others to change their minds or behavior. |
| Importance: 60 (%) | Description: Negotiation: Bringing others together and trying to reconcile differences. |
| Importance: 60 (%) | Description: Service Orientation: Actively looking for ways to help people. |
| Importance: 56 (%) | Description: Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Importance: 52 (%) | Description: Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
Day-in-the-Life Summaries
| Day-in-the-Life Summaries These summaries show the main types of activities you are likely to perform on a regular basis in this occupation. How can you imagine your typical workday — using these examples to see if this type of work fits you? |
| Activity: Analyze business or financial data. |
| Activity: Assign work to others. |
| Activity: Calculate financial data. |
| Activity: Communicate with others about operational plans or activities. |
| Activity: Compile records, documentation, or other data. |
| Activity: Design structures or facilities. |
| Activity: Develop organizational policies, systems, or processes. |
| Activity: Direct organizational operations, activities, or procedures. |
| Activity: Examine materials or documentation for accuracy or compliance. |
| Activity: Explain regulations, policies, or procedures. |
| Activity: Maintain current knowledge in area of expertise. |
| Activity: Maintain operational records. |
| Activity: Monitor resources or inventories. |
| Activity: Notify others of emergencies or problems. |
| Activity: Perform administrative or clerical activities. |
| Activity: Perform recruiting or hiring activities. |
| Activity: Present research or technical information. |
| Activity: Respond to customer problems or inquiries. |
| Activity: Supervise personnel activities. |
| Activity: Train others on operational or work procedures. |
Software Skills
|
Software Skills These are examples of software tools commonly used in this occupation, organized from most to least important for your career preparation. How can you start learning or practicing the highest-priority tools so that you feel confident using them on the job? |
||||||||
| High-Priority Tech Skills | ||||||||
| Electronic mail software: | ||||||||
| Microsoft Outlook | ||||||||
| Office suite software: | ||||||||
| Microsoft Office software | ||||||||
| Presentation software: | ||||||||
| Microsoft PowerPoint | ||||||||
| Spreadsheet software: | ||||||||
| Microsoft Excel | ||||||||
| Emerging Tech Skills | ||||||||
| Accounting software: | ||||||||
| Intuit QuickBooks | ||||||||
| Analytical or scientific software: | ||||||||
| IBM SPSS Statistics | ||||||||
| Business intelligence and data analysis software: | ||||||||
| Tableau | ||||||||
| Cloud-based data access and sharing software: | ||||||||
| Slack | ||||||||
| Customer relationship management CRM software: | ||||||||
| Salesforce software | ||||||||
| Data base user interface and query software: | ||||||||
| Microsoft Access Oracle Database Yardi software | ||||||||
| Document management software: | ||||||||
| Adobe Acrobat Microsoft SharePoint | ||||||||
| Enterprise resource planning ERP software: | ||||||||
| Oracle PeopleSoft SAP software | ||||||||
| Internet browser software: | ||||||||
| Mozilla Firefox | ||||||||
| Medical software: | ||||||||
| Henry Schein Dentrix MEDITECH software | ||||||||
| Operating system software: | ||||||||
| Apple macOS Microsoft Windows | ||||||||
| Process mapping and design software: | ||||||||
| Microsoft Visio | ||||||||
| Project management software: | ||||||||
| Microsoft Project Microsoft Teams | ||||||||
| Web page creation and editing software: | ||||||||
| Word processing software: | ||||||||
| Google Docs Microsoft Word | ||||||||
| General Software Tools | ||||||||
| Access software: | ||||||||
| Citrix cloud computing software | ||||||||
| Accounting software (scroll table below): | ||||||||
| ||||||||
| Analytical or scientific software: | ||||||||
| Minitab | ||||||||
| Business intelligence and data analysis software: | ||||||||
| IBM Cognos Impromptu MicroStrategy Qlik Tech QlikView | ||||||||
| Calendar and scheduling software: | ||||||||
| Work scheduling software | ||||||||
| Cloud-based data access and sharing software: | ||||||||
| Dropbox Google Drive | ||||||||
| Communications server software: | ||||||||
| IBM Domino | ||||||||
| Computer based training software: | ||||||||
| Padlet | ||||||||
| Customer relationship management CRM software: | ||||||||
| Blackbaud The Raiser's Edge Oracle Eloqua | ||||||||
| Data base reporting software: | ||||||||
| SAP Crystal Reports | ||||||||
| Data base user interface and query software: | ||||||||
| Blackboard software Data entry software Database software FileMaker Pro | ||||||||
| Desktop publishing software: | ||||||||
| Microsoft Publisher | ||||||||
| Document management software: | ||||||||
| Document management system software | ||||||||
| Electronic mail software: | ||||||||
| IBM Notes Microsoft Exchange | ||||||||
| Enterprise resource planning ERP software (scroll table below): | ||||||||
| ||||||||
| Financial analysis software: | ||||||||
| Delphi Technology Oracle E-Business Suite Financials | ||||||||
| Graphics or photo imaging software: | ||||||||
| JamBoard SmugMug Flickr | ||||||||
| Human resources software: | ||||||||
| ADP Workforce Now Human resource management software HRMS Oracle Taleo | ||||||||
| Information retrieval or search software: | ||||||||
| LexisNexis | ||||||||
| Instant messaging software: | ||||||||
| GroupMe | ||||||||
| Internet browser software: | ||||||||
| Microsoft Internet Explorer Web browser software | ||||||||
| Medical software: | ||||||||
| Healthcare common procedure coding system HCPCS Medical condition coding software Medical procedure coding software | ||||||||
| Multi-media educational software: | ||||||||
| Nearpod | ||||||||
| Operating system software: | ||||||||
| Handheld computer device software | ||||||||
| Project management software: | ||||||||
| Contract management software HCSS HeavyBid HCSS HeavyJob | ||||||||
| Time accounting software: | ||||||||
| Payroll software | ||||||||
| Transaction security and virus protection software: | ||||||||
| NortonLifeLock cybersecurity software | ||||||||
| Video conferencing software: | ||||||||
| LogMeIn GoToMeeting | ||||||||
| Video creation and editing software: | ||||||||
| Loom Screencastify YouTube | ||||||||
| Web page creation and editing software: | ||||||||
| Social media sites | ||||||||
| Word processing software: | ||||||||
| Evernote |
Preparation Required
| Preparation Required - How much preparation is needed to obtain this type of job? |
| Job Zone Three: Medium Preparation Needed |
| Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. |
| Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. |
| These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants. |
Education Required
| Education Required - by frequency of educational attainment This shows you details about the level of education most commonly held by workers in this occupation. How can you begin planning the educational pathway that will prepare you best for this type of work? |
|
| Frequency of Attainment (%) | Level of Education |
| Frequency of Attainment: 45.2 (%) | Level of Education: Bachelor's Degree |
| Frequency of Attainment: 23.2 (%) | Level of Education: High School Diploma - or the equivalent (for example, GED) |
| Frequency of Attainment: 20.0 (%) | Level of Education: Some College Courses |
| Frequency of Attainment: 9.6 (%) | Level of Education: Associate's Degree (or other 2-year degree) |
| Frequency of Attainment: 1.3 (%) | Level of Education: Master's Degree |
| Frequency of Attainment: 0.6 (%) | Level of Education: Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) |
Training and Experience Required
| Training and Experience Required - by frequency of training and work experience attainment This section shows you how often different types of training and work experience are required for this occupation. How can you start gaining the kinds of experience and training that are most common for this type of work? |
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| Frequency of Attainment (%) | Level of Training and Work Experience |
| Frequency of Attainment: 43.8 (%) | Level of Training and Work Experience: Over 4 years, up to and including 6 years |
| Frequency of Attainment: 15.7 (%) | Level of Training and Work Experience: Over 1 year, up to and including 2 years |
| Frequency of Attainment: 15.0 (%) | Level of Training and Work Experience: Over 2 years, up to and including 4 years |
| Frequency of Attainment: 11.8 (%) | Level of Training and Work Experience: None |
| Frequency of Attainment: 7.6 (%) | Level of Training and Work Experience: Over 10 years |
| Frequency of Attainment: 2.6 (%) | Level of Training and Work Experience: Over 6 months, up to and including 1 year |
| Frequency of Attainment: 1.3 (%) | Level of Training and Work Experience: Over 8 years, up to and including 10 years |
| Frequency of Attainment: 1.1 (%) | Level of Training and Work Experience: Up to and including 1 month |
| Frequency of Attainment: 1.1 (%) | Level of Training and Work Experience: Over 3 months, up to and including 6 months |
| Frequency of Attainment: 0.2 (%) | Level of Training and Work Experience: Over 6 years, up to and including 8 years |
Local Salary Information
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Certifications
| Certifications These are examples of certifications that may be important for this occupation. How can you begin exploring which certifications fit your goals and what steps you would need to take to earn them? |
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HDI Support Center Director
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Resilience-Building Leadership Professional
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Professional Associations
| Professional Associations These associations connect people who work in this occupation or related fields. How can you start using these associations to learn more, build your network, or find mentoring opportunities? |
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International Association of Administrative Professionals (IAAP)
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Job Listings
| Job Listings and Similar Occupational Titles - scroll and click to identify common requirements, keywords, and skills in current job listings |
Related Careers to Consider
Step 4 of 4: Career-Specific Resources
This section contains detailed external resources appropriate to "First-Line Supervisors of Office and Administrative Support Workers". Explore these resources to start learning more. Links are constantly updated, so bookmark this page.
Videos
Here is a listing of videos related to this career. A great way to get a quick overview of the occupation.
Resumes
Here are resources that allow you to see example resumes for this occupation. It may be helpful to see examples from others who have this type of experience.
Job Description
Here are resources that provide job descriptions, which are vital for resume and interview preparation.
Interviews
There are many great resources that can help guide you through the interview process. These links provide help in preparing and performing an effective interview, specific to this occupation.
Step-by-Step
Here are links to help guide you, step-by-step, to become a(n): First-Line Supervisors of Office and Administrative Support Workers
LinkedIn®
Here are links to various posts and groups from LinkedIn ® that relate to this occupation. Great way to start building professional contacts in the field that might be most appropriate for you.
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