| Important Core Job Duties (in order of importance) For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 97 (%) | Description: Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. |
| Importance: 96 (%) | Description: Perform personnel functions, such as selection, training, or evaluation. |
| Importance: 89 (%) | Description: Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. |
| Importance: 86 (%) | Description: Prepare staff work schedules and assign specific duties. |
| Importance: 86 (%) | Description: Direct administrative activities directly related to making products or providing services. |
| Importance: 83 (%) | Description: Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. |
| Importance: 80 (%) | Description: Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. |
| Importance: 76 (%) | Description: Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. |
| Importance: 72 (%) | Description: Plan or direct activities, such as sales promotions, that require coordination with other department managers. |
Retail Management Careers and Jobs
Select, Find and Prepare for Retail Management Careers and Jobs - all on one page
For people who want to manage retail operations, staff, and stores rather than product buying/merchandising. Use the tools below to see which retail management roles fit your background and goals.
This major prepares students for the operations and personnel side of retail, distinct from merchandising/buying which focuses on product selection. Use the tools below to explore Retail Management-related job titles sorted by growth rate, salary, or required education. You can start with entry points like Sales Associate, or look ahead to advanced roles such as Store Manager or Regional Retail Director. Along the way, you will see specific certifications, such as National Retail Federation (NRF) Certification, that can help you move up the career ladder.
Here is a short Helper Video 
This page will take you through 4 steps to (1) Select from Retail Management careers/jobs, (2) Find Retail Management job listings, (3) Prepare for Retail Management careers, and (4) Provide Retail Management career-specific resources.
Step 1: Select a Career/Job: This page starts with 4 ways for you to identify and select from listings of Retail Management careers/jobs:
A) Fastest Growing Retail Management Careers - 2023 to 2033 (est.)
These listings are based on job growth estimates and helps you to identify the fastest growing and evolving Retail Management careers. Some careers may not initially seem related to Retail Management, so relevant Retail Management jobs are listed alongside each listing. This can also help us to identify which careers (bottom of the listing) may have negative growth - perhaps due to automation or planned obsolescence.
B) Median Annual Salary U.S. Retail Management Careers
These listings are sorted (descending) by median annual salary in the U.S. This may help us to identify our ideal career. We may not qualify at this time for the desired career, but this listing and the results provided can help us to explore job details, as well as learn how to appropriately prepare for the career.
C) Retail Management Career Ladders (Educational Requirements)
These listings will help us to identify Retail Management careers sorted by educational requirements (with the most difficult to obtain listed first). This may help us to identify career ladders (as we scroll down the list), and help us to get jobs that we qualify for now.
D) Select From a Listing of 22 Retail Management Jobs.
The list may be quite long. There are two ways you might like to use this list:
1) Filter - As you enter a word, you will filter (limit) the list of job titles
2) Browse the list (Don't Filter) - You can simply explore the list of job titles. There may be many that you might never have considered to be of interest.
Once you have identified a job title of interest, simply click on it.
Step 2: Find a Job: After you have selected a career/job title above, you will see a form asking for your location. You will see several radio selection choices to utilize the job search site of your choice.
Step 3: Prepare For a Career: In this section you will gain access to detailed information to help you prepare for the chosen career. Information may include (not every career choice includes all of the elements below - updates occur quarterly):
Core Duties: Lists the primary worker-related tasks performed in this occupation
Supplemental Duties: Lists additional tasks that are performed but are secondary to the core duties
Work Activities: Summarizes the broad types of behaviors and actions related to this career
Specific Work Activities: Provides more granular day-to-day activities tied to the work performed
Essential Skills: Provides foundational skills that are core to performing this specific occupation
Transferable Skills: Provides career-portable skills that can be applied across multiple occupations and industries
Day-in-the-Life Summaries: Provides a snapshot of the key activities performed on a typical workday in this career
Knowledge Required: Provides the requirements regarding the acquisition of facts and principles
Software Skills: Lists software tools commonly used in this occupation, organized by category and priority
Preparation Required: Provides a summary of the required experience and education
Education Required: Detailed breakdown of the education required
Training and Experience Required: Detailed breakdown of the training and Training and Experience Required
Local Salary Information: Provides national and local salary ranges
Certifications: Provides appropriate government and private-sector certifications and/or credentials that may be required
Professional Associations: Provides professional associations that are related to the career selected
Job Listings: Provides links to active current job listings for the selected career, along with multiple similar job titles to explore. All information appears on this page without navigating away.
Related Careers to Consider: Lists up to 20 careers that might be of interest to you (related to your initial choice - what they do, what they know, and what they're called), ranked by best fit.
** If you clicked on a link from section D (as described in Step 1 above), you will see one or more links to an occupation that is usually a bit more general than your initial job selection - the link(s) is directly related to the specific job you identified through your prior selections.
*NOTE: It is possible that there may not be a career path identified for the specific job you selected in Step 1. If this is the case, scroll up the page and click on a different career/job.
Step 4: Career-Specific Resources (detailed and constantly updated): Continue to scroll down the page and you will find tabs that provide detailed (updated) links specific to the career you selected. This information includes:
Videos: Provides a listing of video links related to this career. A great way to get a quick overview of the occupation.
Resumes: Sources for resume materials and techniques. This can help to get you started.
Job Description: Sources that provide job descriptions, which are vital to resume and interview preparation.
Interviews: Provides links that can help you to prepare for and successfully complete the job interview. Can also assist with coffee chats.
Step by Step: Provides links to resources that can help to organize the career search process.
LinkedIn: One of the best professional social media sites that provides links, opportunities, and networking specifically for careers and career development.
Step 1 of 4: Select a Career/Job
3 Retail Management careers are listed below (sorted by Percentage Change in Total Job Openings - 2023 to 2033 est.). Retail Management-related jobs specific to each career are also provided. This shows which careers are emerging and growing the fastest. Please Scroll and Select below:
| Occupations | U.S. Job Openings 2023-2033 (% change) | Retail Management-Related Jobs |
4 Retail Management careers are listed below (sorted by U.S. National Median Salary). Retail Management-related jobs specific to each occupation are also provided. Please Scroll and Select below::
| Occupations | National Median Salary | Retail Management-Related Jobs |
5 Retail Management careers are listed (sorted by Education/Preparation Requirements - descending) to provide career ladders. Retail Management-related jobs specific to each career are also provided.
|
Education/Preparation Categories: 5 = Usually requires graduate school (e.g., Master's degree, Ph.D., M.D., or J.D.) 4 = Usually requires a four-year Bachelor's degree 3 = Usually requires vocational training, related on-the-job experience, or Associate's degree 2 = Usually requires a high school diploma or GED, but not always Please Scroll and Select below: |
||
| Occupations | Education/Preparation | Retail Management-Related Jobs |
Scroll through the picklist (below). There are 22 specific Retail Management job titles listed. Select those that may be of interest - you will get active job listing links, along with detailed resources to help you prepare for a career related to that job.
You can use this form two ways:
Filter - As you enter a keyword, you will filter (limit) the list of job titles below
Browse the list (Don't Filter) - You can simply explore the list of job titles. There may be many that you might never have considered to be of interest.
OR - leave blank and scroll through the choices:
Select a Job Title (Scroll and Select) :
Step 2 of 4: Find a Job
Find Job Listings:
General and Operations Managers.
Step 3 of 4: Prepare For a Career
General and Operations Managers
Description: Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Please click on a section below to expand and see detailed occupational information related to "General and Operations Managers":
U.S. Total Employment (2023):
2,411,900U.S. Total Employment (2033 est.):
2,638,200
Employment Change (2023-2033 est.):
226,300 (9.4%) Average Annual Job Openings (2023-2033 est.):
229,600
Core Duties
Supplemental Duties
| Important Supplemental Job Duties (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 59 (%) | Description: Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. |
| Importance: 57 (%) | Description: Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management. |
| Importance: 52 (%) | Description: Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. |
| Importance: 52 (%) | Description: Plan store layouts or design displays. |
| Importance: 51 (%) | Description: Direct non-merchandising departments of businesses, such as advertising or purchasing. |
| Importance: 50 (%) | Description: Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities. |
| Importance: 49 (%) | Description: Set prices or credit terms for goods or services, based on forecasts of customer demand. |
| Importance: 47 (%) | Description: Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. |
Work Activities
| Important General Work Activities (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 89 (%) | Description: Working with Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Importance: 88 (%) | Description: Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Importance: 87 (%) | Description: Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Importance: 87 (%) | Description: Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems. |
| Importance: 86 (%) | Description: Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Importance: 84 (%) | Description: Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Importance: 84 (%) | Description: Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. |
| Importance: 84 (%) | Description: Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Importance: 82 (%) | Description: Judging the Qualities of Objects, Services, or People: Assessing the value, importance, or quality of things or people. |
| Importance: 82 (%) | Description: Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Importance: 81 (%) | Description: Analyzing Data or Information: Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| Importance: 80 (%) | Description: Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks. |
| Importance: 79 (%) | Description: Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Importance: 78 (%) | Description: Coaching and Developing Others: Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. |
| Importance: 78 (%) | Description: Monitoring Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Importance: 78 (%) | Description: Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Importance: 77 (%) | Description: Monitoring and Controlling Resources: Monitoring and controlling resources and overseeing the spending of money. |
| Importance: 77 (%) | Description: Developing Objectives and Strategies: Establishing long-range objectives and specifying the strategies and actions to achieve them. |
| Importance: 76 (%) | Description: Scheduling Work and Activities: Scheduling events, programs, and activities, as well as the work of others. |
| Importance: 76 (%) | Description: Developing and Building Teams: Encouraging and building mutual trust, respect, and cooperation among team members. |
| Importance: 76 (%) | Description: Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job. |
| Importance: 74 (%) | Description: Interpreting the Meaning of Information for Others: Translating or explaining what information means and how it can be used. |
| Importance: 74 (%) | Description: Thinking Creatively: Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| Importance: 74 (%) | Description: Staffing Organizational Units: Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. |
| Importance: 73 (%) | Description: Providing Consultation and Advice to Others: Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. |
| Importance: 72 (%) | Description: Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Importance: 72 (%) | Description: Selling or Influencing Others: Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
| Importance: 71 (%) | Description: Communicating with People Outside the Organization: Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| Importance: 68 (%) | Description: Training and Teaching Others: Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| Importance: 68 (%) | Description: Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| Importance: 65 (%) | Description: Estimating the Quantifiable Characteristics of Products, Events, or Information: Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. |
| Importance: 60 (%) | Description: Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
Specific Work Activities
| Important Specific Work Activities
How can you begin to build experience and skill doing these? This will help now, to begin preparing for this type of occupation. Specific Work Activities appear below: |
|
| Analyze data to inform operational decisions or activities. | |
| Analyze financial records to improve efficiency. | |
| Conduct employee training programs. | |
| Determine pricing or monetary policies. | |
| Determine resource needs. | |
| Develop marketing plans or strategies. | |
| Develop organizational goals or objectives. | |
| Develop organizational policies or programs. | |
| Direct financial operations. | |
| Direct organizational operations, projects, or services. | |
| Direct sales, marketing, or customer service activities. | |
| Hire personnel. | |
| Implement organizational process or policy changes. | |
| Manage construction activities. | |
| Manage environmental sustainability projects. | |
| Monitor performance of organizational members or partners. | |
| Plan facility layouts or designs. | |
| Prepare staff schedules or work assignments. | |
| Provide basic information to guests, visitors, or clients. | |
| Recommend organizational process or policy changes. | |
Knowledge Required
| Knowledge Required (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 83 (%) | Description: Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| Importance: 81 (%) | Description: Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Importance: 73 (%) | Description: English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar. |
| Importance: 70 (%) | Description: Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
| Importance: 69 (%) | Description: Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| Importance: 67 (%) | Description: Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
| Importance: 63 (%) | Description: Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
| Importance: 63 (%) | Description: Economics and Accounting: Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
Essential Skills
| Essential Skills (in order of importance)
These are the foundational skills most central to success in this occupation. For the Top 5 most important, how can you begin building experience and confidence using these skills now? |
|
| Importance (%) | Description |
| Importance: 66 (%) | Description: Reading Comprehension: Understanding written sentences and paragraphs in work-related documents. |
| Importance: 66 (%) | Description: Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Importance: 66 (%) | Description: Speaking: Talking to others to convey information effectively. |
| Importance: 66 (%) | Description: Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| Importance: 64 (%) | Description: Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
| Importance: 60 (%) | Description: Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. |
| Importance: 58 (%) | Description: Writing: Communicating effectively in writing as appropriate for the needs of the audience. |
Transferable Skills
| Transferable Skills (in order of importance)
These are skills that can transfer across occupations and industries. For the Top 5 most important, how can you strengthen these skills now so they support both this career and future career flexibility? |
|
| Importance (%) | Description |
| Importance: 64 (%) | Description: Coordination: Adjusting actions in relation to others' actions. |
| Importance: 62 (%) | Description: Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. |
| Importance: 62 (%) | Description: Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. |
| Importance: 60 (%) | Description: Persuasion: Persuading others to change their minds or behavior. |
| Importance: 60 (%) | Description: Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Importance: 60 (%) | Description: Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| Importance: 60 (%) | Description: Time Management: Managing one's own time and the time of others. |
| Importance: 58 (%) | Description: Negotiation: Bringing others together and trying to reconcile differences. |
| Importance: 54 (%) | Description: Service Orientation: Actively looking for ways to help people. |
| Importance: 52 (%) | Description: Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
| Importance: 52 (%) | Description: Systems Evaluation: Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
| Importance: 52 (%) | Description: Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. |
Day-in-the-Life Summaries
| Day-in-the-Life Summaries These summaries show the main types of activities you are likely to perform on a regular basis in this occupation. How can you imagine your typical workday — using these examples to see if this type of work fits you? |
| Activity: Advise others on business or operational matters. |
| Activity: Analyze business or financial data. |
| Activity: Analyze data to improve operations. |
| Activity: Assign work to others. |
| Activity: Design structures or facilities. |
| Activity: Determine resource needs of projects or operations. |
| Activity: Develop business or marketing plans. |
| Activity: Develop organizational or program goals or objectives. |
| Activity: Develop organizational policies, systems, or processes. |
| Activity: Direct construction or extraction activities. |
| Activity: Direct organizational operations, activities, or procedures. |
| Activity: Implement procedures or processes. |
| Activity: Manage budgets or finances. |
| Activity: Monitor individual behavior or performance. |
| Activity: Perform recruiting or hiring activities. |
| Activity: Provide information to guests, clients, or customers. |
| Activity: Train others on operational or work procedures. |
Software Skills
|
Software Skills These are examples of software tools commonly used in this occupation, organized from most to least important for your career preparation. How can you start learning or practicing the highest-priority tools so that you feel confident using them on the job? |
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| High-Priority Tech Skills | ||||||||||||||
| Office suite software: | ||||||||||||||
| Microsoft Office software | ||||||||||||||
| Presentation software: | ||||||||||||||
| Microsoft PowerPoint | ||||||||||||||
| Spreadsheet software: | ||||||||||||||
| Microsoft Excel | ||||||||||||||
| Emerging Tech Skills | ||||||||||||||
| Accounting software: | ||||||||||||||
| Intuit QuickBooks | ||||||||||||||
| Analytical or scientific software: | ||||||||||||||
| IBM SPSS Statistics SAS The MathWorks MATLAB | ||||||||||||||
| Business intelligence and data analysis software: | ||||||||||||||
| Tableau | ||||||||||||||
| Cloud-based data access and sharing software: | ||||||||||||||
| Slack | ||||||||||||||
| Cloud-based management software: | ||||||||||||||
| Splunk Enterprise | ||||||||||||||
| Computer aided design CAD software: | ||||||||||||||
| Autodesk AutoCAD | ||||||||||||||
| Configuration management software: | ||||||||||||||
| Puppet | ||||||||||||||
| Content workflow software: | ||||||||||||||
| Atlassian JIRA | ||||||||||||||
| Customer relationship management CRM software: | ||||||||||||||
| Salesforce software | ||||||||||||||
| Data base management system software: | ||||||||||||||
| Apache Hadoop Teradata Database | ||||||||||||||
| Data base user interface and query software (scroll table below): | ||||||||||||||
| ||||||||||||||
| Data mining software: | ||||||||||||||
| Google Analytics | ||||||||||||||
| Development environment software: | ||||||||||||||
| Microsoft Visual Basic Microsoft Visual Basic for Applications VBA | ||||||||||||||
| Document management software: | ||||||||||||||
| Adobe Acrobat Microsoft SharePoint | ||||||||||||||
| Electronic mail software: | ||||||||||||||
| Microsoft Outlook | ||||||||||||||
| Enterprise application integration software: | ||||||||||||||
| Extensible markup language XML | ||||||||||||||
| Enterprise resource planning ERP software: | ||||||||||||||
| Oracle PeopleSoft SAP software | ||||||||||||||
| Graphics or photo imaging software: | ||||||||||||||
| Adobe Creative Cloud software Adobe Photoshop | ||||||||||||||
| Internet browser software: | ||||||||||||||
| Mozilla Firefox | ||||||||||||||
| Object or component oriented development software: | ||||||||||||||
| R | ||||||||||||||
| Object oriented data base management software: | ||||||||||||||
| PostgreSQL | ||||||||||||||
| Operating system software: | ||||||||||||||
| Apple macOS Microsoft Windows Shell script | ||||||||||||||
| Process mapping and design software: | ||||||||||||||
| Microsoft Visio | ||||||||||||||
| Project management software: | ||||||||||||||
| Atlassian Confluence Microsoft Project Oracle Primavera Enterprise Project Portfolio Management | ||||||||||||||
| Sales and marketing software: | ||||||||||||||
| HubSpot software Marketo Marketing Automation | ||||||||||||||
| Time accounting software: | ||||||||||||||
| Kronos Workforce Timekeeper | ||||||||||||||
| Web page creation and editing software: | ||||||||||||||
| Word processing software: | ||||||||||||||
| Google Docs Microsoft Word | ||||||||||||||
| General Software Tools | ||||||||||||||
| Access software: | ||||||||||||||
| Citrix cloud computing software | ||||||||||||||
| Accounting software: | ||||||||||||||
| Fund accounting software Sage 50 Accounting Tax software | ||||||||||||||
| Analytical or scientific software: | ||||||||||||||
| Minitab StataCorp Stata | ||||||||||||||
| Backup or archival software: | ||||||||||||||
| Veritas NetBackup | ||||||||||||||
| Business intelligence and data analysis software: | ||||||||||||||
| IBM Cognos Impromptu MicroStrategy Oracle Business Intelligence Enterprise Edition Qlik Tech QlikView | ||||||||||||||
| Cloud-based data access and sharing software: | ||||||||||||||
| Dropbox Google Drive | ||||||||||||||
| Communications server software: | ||||||||||||||
| IBM Domino | ||||||||||||||
| Computer aided manufacturing CAM software: | ||||||||||||||
| CNC Mastercam Siemens NX | ||||||||||||||
| Customer relationship management CRM software (scroll table below): | ||||||||||||||
| ||||||||||||||
| Data base reporting software: | ||||||||||||||
| SAP Crystal Reports | ||||||||||||||
| Data base user interface and query software (scroll table below): | ||||||||||||||
| ||||||||||||||
| Data mining software: | ||||||||||||||
| Datawatch Monarch | ||||||||||||||
| Desktop communications software: | ||||||||||||||
| Eko | ||||||||||||||
| Desktop publishing software: | ||||||||||||||
| Microsoft Publisher | ||||||||||||||
| Electronic mail software: | ||||||||||||||
| IBM Notes Microsoft Exchange Mozilla Thunderbird | ||||||||||||||
| Enterprise application integration software: | ||||||||||||||
| IBM InfoSphere DataStage | ||||||||||||||
| Enterprise resource planning ERP software (scroll table below): | ||||||||||||||
| ||||||||||||||
| Enterprise system management software: | ||||||||||||||
| IBM Power Systems software | ||||||||||||||
| Facilities management software: | ||||||||||||||
| InnQuest Software roomMaster | ||||||||||||||
| Financial analysis software: | ||||||||||||||
| Delphi Technology Oracle E-Business Suite Financials Sage MAS 500 | ||||||||||||||
| Geographic information system: | ||||||||||||||
| Geographic information system GIS software | ||||||||||||||
| Human resources software: | ||||||||||||||
| ADP Workforce Now Human resource management software HRMS Oracle Taleo Personnel scheduling software | ||||||||||||||
| Industrial control software: | ||||||||||||||
| Supervisory control and data acquisition SCADA software | ||||||||||||||
| Information retrieval or search software: | ||||||||||||||
| LexisNexis | ||||||||||||||
| Instant messaging software: | ||||||||||||||
| GroupMe | ||||||||||||||
| Internet browser software: | ||||||||||||||
| Microsoft Internet Explorer SeaMonkey | ||||||||||||||
| Materials requirements planning logistics and supply chain software: | ||||||||||||||
| LSA Visual Easy Lean | ||||||||||||||
| Medical software: | ||||||||||||||
| Dynamic Energy Systems MedAct Medical condition coding software | ||||||||||||||
| Metadata management software: | ||||||||||||||
| Quest Erwin Data Modeler | ||||||||||||||
| Network monitoring software: | ||||||||||||||
| Nagios | ||||||||||||||
| Operating system software: | ||||||||||||||
| Job control language JCL Oracle Solaris | ||||||||||||||
| Presentation software: | ||||||||||||||
| Apple Keynote Google Slides | ||||||||||||||
| Project management software: | ||||||||||||||
| Realization Streamliner | ||||||||||||||
| Sales and marketing software: | ||||||||||||||
| Google Ads | ||||||||||||||
| Time accounting software: | ||||||||||||||
| Kronos Workforce Payroll Payroll software | ||||||||||||||
| Transaction security and virus protection software: | ||||||||||||||
| McAfee NortonLifeLock cybersecurity software | ||||||||||||||
| Transaction server software: | ||||||||||||||
| Customer information control system CICS | ||||||||||||||
| Video creation and editing software: | ||||||||||||||
| Apple Final Cut Pro Flipgrid Screencastify YouTube | ||||||||||||||
| Web page creation and editing software: | ||||||||||||||
| LinkedIn Microsoft FrontPage Social media sites | ||||||||||||||
| Word processing software: | ||||||||||||||
| Evernote Microsoft OneNote |
Preparation Required
| Preparation Required - How much preparation is needed to obtain this type of job? |
| Job Zone Four: Considerable Preparation Needed |
| A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
| Most of these occupations require a four-year bachelor's degree, but some do not. |
| Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
| Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators. |
Education Required
| Education Required - by frequency of educational attainment This shows you details about the level of education most commonly held by workers in this occupation. How can you begin planning the educational pathway that will prepare you best for this type of work? |
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| Frequency of Attainment (%) | Level of Education |
| Frequency of Attainment: 28.8 (%) | Level of Education: High School Diploma - or the equivalent (for example, GED) |
| Frequency of Attainment: 27.3 (%) | Level of Education: Bachelor's Degree |
| Frequency of Attainment: 21.6 (%) | Level of Education: Some College Courses |
| Frequency of Attainment: 10.4 (%) | Level of Education: Less than a High School Diploma |
| Frequency of Attainment: 6.0 (%) | Level of Education: Associate's Degree (or other 2-year degree) |
| Frequency of Attainment: 5.7 (%) | Level of Education: Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) |
| Frequency of Attainment: 0.2 (%) | Level of Education: Master's Degree |
| Frequency of Attainment: 0.1 (%) | Level of Education: Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master. |
Training and Experience Required
| Training and Experience Required - by frequency of training and work experience attainment This section shows you how often different types of training and work experience are required for this occupation. How can you start gaining the kinds of experience and training that are most common for this type of work? |
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| Frequency of Attainment (%) | Level of Training and Work Experience |
| Frequency of Attainment: 24.2 (%) | Level of Training and Work Experience: Over 4 years, up to and including 6 years |
| Frequency of Attainment: 19.0 (%) | Level of Training and Work Experience: Over 2 years, up to and including 4 years |
| Frequency of Attainment: 17.9 (%) | Level of Training and Work Experience: Over 10 years |
| Frequency of Attainment: 15.3 (%) | Level of Training and Work Experience: Over 6 months, up to and including 1 year |
| Frequency of Attainment: 10.4 (%) | Level of Training and Work Experience: None |
| Frequency of Attainment: 5.7 (%) | Level of Training and Work Experience: Over 6 years, up to and including 8 years |
| Frequency of Attainment: 3.7 (%) | Level of Training and Work Experience: Over 1 year, up to and including 2 years |
| Frequency of Attainment: 2.0 (%) | Level of Training and Work Experience: Over 3 months, up to and including 6 months |
| Frequency of Attainment: 1.5 (%) | Level of Training and Work Experience: Up to and including 1 month |
| Frequency of Attainment: 0.2 (%) | Level of Training and Work Experience: Over 1 month, up to and including 3 months |
| Frequency of Attainment: 0.1 (%) | Level of Training and Work Experience: Over 8 years, up to and including 10 years |
Local Salary Information
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Please select a State to see State and National Salaries
Certifications
Professional Associations
| Professional Associations These associations connect people who work in this occupation or related fields. How can you start using these associations to learn more, build your network, or find mentoring opportunities? |
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American Society for Public Administration (ASPA)
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American Society of Association Executives
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Association of Equipment Management Professionals (AEMP)
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Business Professionals of America (BPA)
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Center for International Private Enterprise (CIPE)
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Executive Leadership Council
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Institute for Operations Research and the Management Sciences (INFORMS)
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Institute of Certified Professional Managers (ICPM)
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International Council for Small Business (ICSB)
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NARTS: The Association of Resale Professionals
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National Association of Theater Owners (NATO)
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Paper Industry Management Association (PIMA)
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Retail Industry Leaders Association (RILA)
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Retail Marketing Society
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Snack Food Association (SFA)
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Job Listings
| Job Listings and Similar Occupational Titles - scroll and click to identify common requirements, keywords, and skills in current job listings |
Related Careers to Consider
Step 4 of 4: Career-Specific Resources
This section contains detailed external resources appropriate to "General and Operations Managers". Explore these resources to start learning more. Links are constantly updated, so bookmark this page.
Videos
Here is a listing of videos related to this career. A great way to get a quick overview of the occupation.
Resumes
Here are resources that allow you to see example resumes for this occupation. It may be helpful to see examples from others who have this type of experience.
Job Description
Here are resources that provide job descriptions, which are vital for resume and interview preparation.
Interviews
There are many great resources that can help guide you through the interview process. These links provide help in preparing and performing an effective interview, specific to this occupation.
Step-by-Step
Here are links to help guide you, step-by-step, to become a(n): General and Operations Managers
LinkedIn®
Here are links to various posts and groups from LinkedIn ® that relate to this occupation. Great way to start building professional contacts in the field that might be most appropriate for you.
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