| Important Core Job Duties (in order of importance) For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 100 (%) | Description: Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. |
| Importance: 100 (%) | Description: Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. |
| Importance: 99 (%) | Description: Relay or route written or verbal messages. |
| Importance: 95 (%) | Description: Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules. |
| Importance: 90 (%) | Description: Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. |
| Importance: 88 (%) | Description: Place telephone calls or arrange conference calls as instructed. |
| Importance: 84 (%) | Description: Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. |
| Importance: 75 (%) | Description: Process incoming or outgoing mail, packages, or deliveries. |
| Importance: 74 (%) | Description: Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. |
| Importance: 74 (%) | Description: Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. |
| Importance: 70 (%) | Description: Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. |
| Importance: 69 (%) | Description: Record messages, suggesting rewording for clarity or conciseness. |
Associate Degree Entry Level Careers and Jobs
Explore Careers and Jobs Predominantly Filled by Those with an Associate's Degree or Less, having 1 year or less of work experience - All On One Page
Sorted by median annual U.S. salary, including % with Associate's Degree (or less), and % with 1 year experience (or less).
These entry-level roles are open to associate's degree graduates and offer a practical starting point for building experience and advancing. For recent graduates or career changers seeking their first role with a two-year degree. Compare starting salaries and degree-holder percentages, then access preparation resources built for new graduates.
Here is a short Helper Video
.
This page will take you through 4 steps, relative to an Associate's Degree, to (1) Select an entry-level career, (2) Find active job listings, (3) Prepare for the career you chose, and (4) Provide web resources specific to the career you chose.
Step 1: Select a Career: You will be presented with a listing of Associate's Degree entry-level careers. The list may be quite long. There are two ways you might like to use this list:
1) Filter - As you enter a word, you will filter (limit) the list of careers below
2) Browse the list (Don't Filter) - You can simply browse the list of careers. There may be many that you might never have considered. This may help you to discover entry-level careers that might be of interest.
Once you have identified a career of interest, simply click on it.
Step 2: Find a Job: After you have selected a career/job title above, you will see a form asking for your location. You will see several radio selection choices to utilize the job search site of your choice.
Step 3: Prepare For a Career: In this section you will gain access to detailed information to help you prepare for the career you selected. Information includes core and supplemental duties, general and specific work activities, knowledge required, essential and transferable skills required, day-in-the-life summaries, knowledge required, software skills required, preparation required, educational requirements, training and work experience required, local salary information, certifications, professional associations, current job listings for the job selected along with multiple similar job titles, and related careers (related to what they do, what they know, and what they're called).
Step 4: Career-Specific Resources (detailed and constantly updated): Continue to scroll down the page and you will find tabs that will provide detailed (updated) links to occupational information specific to the career you selected. This information includes:
Videos: Provides a listing of video links related to this career. A great way to get a quick overview of the occupation.
Resumes: Sources for resume materials and techniques. This can help to get you started.
Job Description: Sources that provide job descriptions, which are vital to resume and interview preparation.
Interviews: Provides links that can help you to prepare for and successfully complete the job interview.
Step by Step: Provides links to resources that can help to organize the career search process.
LinkedIn: One of the best professional social media sites that provides links, opportunities, and networking specifically for careers and career development.
Step 1 of 4: Select a Career
Leading Books About Associate Degree Jobs ![]()
What entry level jobs can you get with just an Associate's Degree? Scroll through the picklist (below). These are entry level careers (1 year or less work experience) related to the Associate's Degree level, with at least 30% of job holders having an Associate's Degree. - 426 specific careers are listed. Select those careers that may be of interest - you will then get links to matching active job listings, and detailed resources to help you prepare.
You can use this form two ways:
1) Enter a Keyword - As you enter a keyword, you will filter (limit) the listing to those occupations that contain the keyword entered
2) Browse the list (Don't enter a keyword) - You can simply browse the list of occupations. There may be many that you might never have considered. This may help you to discover jobs that might be of interest.
OR - leave blank and scroll through the choices:
Select a Job Title - Sorted by Annual Salary -(scroll and Select) :
Legend: Career Title Link / (% having Associate's Degree or less) / (% having less than 1 year experience) / (Median Annual U.S. Salary)
Step 2 of 4: Find a Job
Job Listings for: Switchboard Operators, Including Answering Service.
Step 3 of 4: Prepare For a Career
Prepare for the "Switchboard Operators, Including Answering Service" Career
The details below will provide a pathway to your specific job goal and help you to identify an appropriate career ladder.
Description: Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Please click on a section below to expand and see detailed occupational information related to "Switchboard Operators, Including Answering Service":
U.S. Total Employment (2023):
59,900U.S. Total Employment (2033 est.):
46,300
Employment Change (2023-2033 est.):
-13,600 (-22.7%) Average Annual Job Openings (2023-2033 est.):
4,500
| Important Supplemental Job Duties (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 56 (%) | Description: Answer simple questions about clients' businesses, using reference files. |
| Importance: 53 (%) | Description: Contact security staff members when necessary, using radio-telephones. |
| Importance: 52 (%) | Description: Monitor alarm systems to ensure that secure conditions are maintained. |
| Importance: 49 (%) | Description: Place orders, such as for equipment, supplies, or catering for meetings. |
| Importance: 44 (%) | Description: Keep records of calls placed and charges incurred. |
| Importance: 39 (%) | Description: Stamp messages with time and date and file them appropriately. |
| Importance: 31 (%) | Description: Complete forms for sales orders. |
| Important General Work Activities (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 90 (%) | Description: Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Importance: 83 (%) | Description: Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Importance: 81 (%) | Description: Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Importance: 79 (%) | Description: Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Importance: 76 (%) | Description: Working with Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Importance: 74 (%) | Description: Performing Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. |
| Importance: 69 (%) | Description: Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Importance: 65 (%) | Description: Processing Information: Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Importance: 65 (%) | Description: Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Importance: 63 (%) | Description: Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Importance: 61 (%) | Description: Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job. |
| Important Specific Work Activities
How can you begin to build experience and skill doing these? This will help now, to begin preparing for this type of occupation. Specific Work Activities appear below: |
|
| Answer customer questions about goods or services. | |
| Answer telephones to direct calls or provide information. | |
| Collect deposits, payments or fees. | |
| Execute sales or other financial transactions. | |
| File documents or records. | |
| Greet customers, patrons, or visitors. | |
| Maintain call records. | |
| Maintain security. | |
| Monitor alarm systems. | |
| Operate audio recording equipment. | |
| Operate communications equipment or systems. | |
| Order materials, supplies, or equipment. | |
| Prepare cash for deposit or disbursement. | |
| Prepare documentation for contracts, transactions, or regulatory compliance. | |
| Proofread documents, records, or other files to ensure accuracy. | |
| Refer customers to appropriate personnel. | |
| Relay information between personnel. | |
| Schedule appointments. | |
| Sort mail. | |
| Type documents. | |
| Knowledge Required (in order of importance)
For the Top 5 most important - How can you build experience and skill doing these? This will help now, to begin preparing for this type of occupation. |
|
| Importance (%) | Description |
| Importance: 85 (%) | Description: Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Importance: 75 (%) | Description: English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar. |
| Importance: 72 (%) | Description: Administrative: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
| Importance: 68 (%) | Description: Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| Importance: 65 (%) | Description: Telecommunications: Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
| Essential Skills (in order of importance)
These are the foundational skills most central to success in this occupation. For the Top 5 most important, how can you begin building experience and confidence using these skills now? |
|
| Importance (%) | Description |
| Importance: 66 (%) | Description: Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Importance: 64 (%) | Description: Speaking: Talking to others to convey information effectively. |
| Transferable Skills (in order of importance)
These are skills that can transfer across occupations and industries. For the Top 5 most important, how can you strengthen these skills now so they support both this career and future career flexibility? |
|
| Importance (%) | Description |
| Importance: 58 (%) | Description: Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. |
| Importance: 52 (%) | Description: Service Orientation: Actively looking for ways to help people. |
| Day-in-the-Life Summaries These summaries show the main types of activities you are likely to perform on a regular basis in this occupation. How can you imagine your typical workday — using these examples to see if this type of work fits you? |
| Activity: Assist others to access additional services or resources. |
| Activity: Collect fares or payments. |
| Activity: Communicate with others about operational plans or activities. |
| Activity: Examine materials or documentation for accuracy or compliance. |
| Activity: Execute financial transactions. |
| Activity: Maintain operational records. |
| Activity: Maintain safety or security. |
| Activity: Monitor safety or security of work areas, facilities, or properties. |
| Activity: Operate audiovisual or related equipment. |
| Activity: Operate communications equipment or systems. |
| Activity: Perform administrative or clerical activities. |
| Activity: Prepare documentation for contracts, applications, or permits. |
| Activity: Provide general assistance to others, such as customers, patrons, or motorists. |
| Activity: Provide information to guests, clients, or customers. |
| Activity: Purchase goods or services. |
| Activity: Reconcile financial data. |
| Activity: Respond to customer problems or inquiries. |
| Activity: Schedule appointments. |
| Activity: Sort materials or products. |
|
Software Skills These are examples of software tools commonly used in this occupation, organized from most to least important for your career preparation. How can you start learning or practicing the highest-priority tools so that you feel confident using them on the job? |
| High-Priority Tech Skills |
| Office suite software: |
| Microsoft Office software |
| Spreadsheet software: |
| Microsoft Excel |
| Emerging Tech Skills |
| Data base user interface and query software: |
| Microsoft Access |
| Electronic mail software: |
| Microsoft Outlook |
| Enterprise resource planning ERP software: |
| SAP software |
| Operating system software: |
| Microsoft Windows |
| Presentation software: |
| Microsoft PowerPoint |
| Word processing software: |
| Microsoft Word |
| General Software Tools |
| Electronic mail software: |
| IBM Notes |
| Facilities management software: |
| M-Tech Hotel Service Optimization System HotSOS |
| Preparation Required - How much preparation is needed to obtain this type of job? |
| Job Zone 1-2: Very Little to Some Preparation Needed |
| Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training. |
| Usually requires a high school diploma or GED, though some occupations may not. |
| Ranges from a few days to one year of on-the-job training. |
| These occupations involve following instructions and often involve using your knowledge and skills to help others. Examples include dishwashers, landscaping and groundskeeping workers, counter and rental clerks, dental laboratory technicians, and security guards. |
| Education Required - by frequency of educational attainment This shows you details about the level of education most commonly held by workers in this occupation. How can you begin planning the educational pathway that will prepare you best for this type of work? |
|
| Frequency of Attainment (%) | Level of Education |
| Frequency of Attainment: 88.6 (%) | Level of Education: High School Diploma - or the equivalent (for example, GED) |
| Frequency of Attainment: 5.1 (%) | Level of Education: Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production) |
| Frequency of Attainment: 3.0 (%) | Level of Education: Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master. |
| Frequency of Attainment: 2.1 (%) | Level of Education: Some College Courses |
| Frequency of Attainment: 0.6 (%) | Level of Education: Less than a High School Diploma |
| Frequency of Attainment: 0.6 (%) | Level of Education: Associate's Degree (or other 2-year degree) |
| Training and Experience Required - by frequency of training and work experience attainment This section shows you how often different types of training and work experience are required for this occupation. How can you start gaining the kinds of experience and training that are most common for this type of work? |
|
| Frequency of Attainment (%) | Level of Training and Work Experience |
| Frequency of Attainment: 38.9 (%) | Level of Training and Work Experience: Over 1 year, up to and including 2 years |
| Frequency of Attainment: 29.6 (%) | Level of Training and Work Experience: Up to and including 1 month |
| Frequency of Attainment: 17.9 (%) | Level of Training and Work Experience: None |
| Frequency of Attainment: 12.3 (%) | Level of Training and Work Experience: Over 3 months, up to and including 6 months |
| Frequency of Attainment: 0.6 (%) | Level of Training and Work Experience: Over 1 month, up to and including 3 months |
| Frequency of Attainment: 0.6 (%) | Level of Training and Work Experience: Over 6 months, up to and including 1 year |
| Frequency of Attainment: 0.1 (%) | Level of Training and Work Experience: Over 2 years, up to and including 4 years |
Step 4 of 4: Career-Specific Resources (detailed and constantly updated)
This section contains detailed resources appropriate to "Switchboard Operators, Including Answering Service". Explore these resources to start learning more. Links are constantly updated, so bookmark this page.
Here is a listing of videos related to this career. A great way to get a quick overview of the occupation.
Here are resources that allow you to see example resumes for this occupation. It may be helpful to see examples from others who have this type of experience.
Here are resources that provide job descriptions, which are vital for resume and interview preparation.
There are many great resources that can help guide you through the interview process. These links provide help in preparing and performing an effective interview, specific to this occupation.
Here are links to help guide you, step-by-step, to become a(n): Switchboard Operators, Including Answering Service
Here are links to various posts and groups from LinkedIn ® that relate to this occupation. Great way to start building professional contacts in the field that might be most appropriate for you.
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